Call: 01625 532244

Phone lines open from 8.00am to 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

COVID-19 information

Please be reassured you will be contacted when it is your turn for a COVID-19 vaccine. The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection ... [continue] COVID-19 information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. When requesting registration please allow 48 hours for the registration ... [continue] How to register

Named GP

All patients at Kenmore Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient transport to hospital appointments

Flexi Link Available if you are aged 80 or over – new passengers must register to use service by calling 0300 123 5110 and allow at least 48hrs before wishing ... [continue] Patient transport to hospital appointments

Practice boundary

Please use the map below to see if you live within our practice boundary.

Practice training afternoons

Approximately 9 afternoons a year the Practice closes for staff training. On these days the surgery will close at 1.00pm and re-open at 5.00pm. The pharmacy remains open as usual ... [continue] Practice training afternoons

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Date published: 8th October, 2014
Date last updated: 15th November, 2014