Stay Connected with Your NHS: Turn On Notifications in the NHS App
Did you know that millions of messages are sent through the NHS App every month—but not all patients are seeing them?
Turning on notifications in the NHS App is a simple but powerful way to stay informed about your health. Whether it’s appointment reminders, prescription updates, or messages from your GP or hospital, enabling notifications ensures you never miss a thing.
Why it matters:
- 📈 Over 36 million people have signed up for the NHS App
- 💬 In January 2025 alone, 19 million messages were sent through the app—up from just 7.6 million the year before
- 🏥 Patients can now manage hospital referrals and appointments directly in the app, with over 100 NHS hospital trusts already connected
But here’s the catch: many patients haven’t turned on notifications, meaning they might not know when a new message arrives. This can lead to missed appointments, delayed care, and unnecessary follow-ups.
How to turn on notifications:
- Open the NHS App.
- Tap the profile icon in the top righthand corner.
- Select “Notifications.”
- Follow the link to your device settings and enable notifications for the NHS App
Top tip: If you use the app on more than one device, make sure notifications are enabled on each one.
Spread the word: Share this message with friends and family, or post it on your practice’s website or social media.