COVID-19 & VISITING YOUR GP SURGERY - PLEASE WEAR FACE COVERINGS.

COVID-19 PROTECTIONS ARE STILL IN PLACE lN THlS SURGERY.

In line with current Government guidance patients are required to continue to wear a face covering in all healthcare settings.

Face coverings primarily protect others. so doing so- unless exempt – is key to preventing spread of infection.

CONTINUE TO RESPECT (2M) SOCIAL DISTANCING

TEST AND ISOLATE IF YOU HAVE ANY SYMPTOMS.

If you have symptoms you must get a PCR test as soon as possible & before visiting your GP. Rapid lateral flow tests should not be used to confirm infection.

lt's vital that you and anyone in your household isolate until you receive your test result, and for  10 days thereafter if the result is positive.

Wash/Sanitise Hands Regularly

IMPORTANT PATIENT NOTICE

Please be aware we have made changes to our Appointment System following Coronavirus.

Please click here for more information.

Face to Face Appointments

We understand that some patients may be feeling that they are unable to see their GP face to face. At Kenmore we are committed to offering face to face appointments and have been throughout the pandemic. We have a new system in place for the safety of our patients and staff whereby patients will be consulted with over the phone and it will be determined if a face to face appointment is necessary at that stage. Please be patient with us whilst we try to offer the best healthcare we can whilst looking after everyone's safety.

The main symptoms of coronavirus (COVID-19) are:

• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
• a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of these symptoms, please go to a Covid test centre and get a PCR test to check if you have coronavirus. Stay at home until you get your result. The test will be processed in a laboratory. A lateral flow test is not adequate or appropriate.

About 1 in 3 people with coronavirus do not have symptoms but can still infect others. This is why everyone is advised to get tested regularly.

If your child has symptoms of a new onset cough, temperature or loss of smell or taste, it is important you isolate and arrange a PCR test as soon as possible. If they have had a PCR test and it is negative, a GP can safely assess the child in practice if needed, otherwise you may be required to attend an alternative place for assessment which may not be as convenient for you. A lateral flow test is not an adequate COVID test for children who are symptomatic.

A PCR test can be arranged by following this link: https://www.gov.uk/get-coronavirus-test

Consult our Doctors Online Service

You can contact us about a medical, administrative or prescription issue by clicking HERE

From Monday 5th July this service will only be available between 8:30 am and 12:30 pm, Monday to Friday. We will aim to respond within 24 hours.

Please contact 111 during out of hours or 999 if this is an emergency.

Please store the web address for this facility in case you need to use it when the web site is unavailable: https://florey.accurx.com/p/N81002

Germ Defence

Click here for advice to help protect your home from COVID-19

Try the new NHS App

You can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information click here