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 Suspected Swine Flu 

There is swine flu present in the Wilmslow area, currently small numbers and we are asking patient’s who are concerned they may have swine flu not to enter the surgery because of the risk to other patients, but to go home and contact THE NATIONAL PANDEMIC FLU SERVICE online http://www.direct.gov.uk/en/groups/dg_digitalassets/@dg/@en/documents/... or

Tel: 0800 1 513 100 (available 8am - midnight)
Minicom: 0800 1 513 200

Children: For children under one year the arrangements are different. 

During surgery hours please ring the surgery on 01625 532244 and if appropriate arrangements will be made for the patient to be seen in an isolated area of the surgery via a separate entrance.When the surgery is closed please contact the GP Out of Hours Service on 01625 502999.

Although patients may be concerned that because they feel unwell they may be developing swine flu there are specific symptoms clinicians will be looking for: 

Temperature over 38.5 degrees. (the most reliable indicator)

Cough Limb or joint pain
Sore throat Fatigue (extreme tiredness)
Headache Vomiting (being sick)
Runny nose Diarrhoea

 

If you have 2 or more of these symptoms follow the advice above. The surgery does not hold any supplies of the Tamiflu antiviral. 

 

 

Medical Student Training at Kenmore Medical Centre
Please be aware that third year medical students from The University of Manchester visit the Kenmore Medical Centre on a Tuesday and a Friday in order to observe Doctor consultations.  This on-site shadowing of a qualified GP forms an important part of the medical student's training, however if you do not wish to have a student present for your appointment please inform our reception team on your arrival at the medical centre.

 


Availability of Doctors
At certain times of the week our doctors are away from the practice and therefore unavailable for patient appointments.  These times are listed below:
Dr Huddart:
Unavailable on Tuesday afternoons and Thursday mornings.
Dr Hendry:
Unavailable on Thursday afternoons.
Dr Maxwell:
Unavailable on Wednesday afternoons and Thursday mornings.
Dr Scott:
Unavailable on Monday afternoons and Thursday afternoons.
Dr Sheikh:
Unavailable on Wednesday afternoons and Friday mornings.

 

 

  

PATIENT GROUP INFORMATION

 

 

 

              KENMORE PATIENTS GROUP MEETING

 

                                24 November 2009

 

        Present: Andrew Blain, Ann Brown, Judith Adams, Meiros Watts, Tomi Komoly,

                       Audrey Ramsey, John Shields, Colin Philpott, Bob Parry-Williams,

                       Audrey Parry-Williams,Claire Oldham and Mike Evans        

       Apologies:  Eira Froyd.

       Welcome: Fred Mountfield

Doctor Attending:  No Doctor available.

         Staff Changes

            Dr. Butler. The Partners have decided to advertise for a Salaried GP for 6  months to give them time to consider the structure for the future. The advertisement will appear on 4 December.

            Dr. Stirling. She will be taking 6 months maternity Leave and she will be replaced with a Locum Doctor from 9 Dec. The Partners will be doing additional surgeries in the meantime.

            Mike Evans. Due to his retirement next year, the partners will be discussing his replacement at the Away Afternoon on 2 December.

            Tom Brownhill. (The new IT person) He is settling in well.

 

            Responding to Patients.

            This has been put on hold in view of Swine Flu and the usual increase in patients attending the surgeries at this time of the year.

            Consideration is to be given to putting together a short questionnaire as a replacement for the “Responding to Patients” process. Review of the questions on the GPAQ Questionnaire by Andrew Blain, Tomi Komoly and Bob Parry-Williams. Action Andrew.

 

            Notes from Last Meeting

            Process for getting young people's views on services: Judith to contact Steve Buckley, the District Commissioner for Scouts and Guides. Action Judith.

           

            Working party progress Reports

            Patient Education and Newsletter: In order to speed up the authorisation process, Claire will look through the draft Newsletter and discuss any areas of concern with Dr. Huddart.

            It was decided that we would produce a leaflet describing the many alternatives to having a face to face consultation with a Doctor. Action Meiros and Audrey P-W to liaise with Claire.

            Topics to put in the next/future Newsletter: Future Questionnaires are to be sent to a random selection of patients who will be encouraged to return the completed forms. Before next Flu Clinics, ask patients to let Practice know if they do not wish to receive the injection and also to let Practice know if they have moved home. Change the process of joining KPG described at the bottom of the Newsletter to “hand in details to Reception”.      

      

Recruitment: Fred Mountford observing.

            Website and Internet Initiatives: Is it possible to reinstate the facility to book for blood tests on line? Action Meiros.

            Practice Overview: Andrew and Judith met with Mike and discussed Flu Clinics, Swine Flu process and Staff changes.

            Practice Booklet: Draft for 2010  to be reviewed. Action Tomi and John.

            Health and Safety: Nothing to Report.

            Reception: Looks much tidier with no toys and magazines.

            Questionnaire: Nothing to report except what is mentioned previously.

            Flu Clinics

            At first one there was some confusion about when the break was to take place and the provision of drinks was slightly chaotic. At the second one the supply of leaflets explaining what to do before and after having the injection ran out.

            In future we will try to get someone from KPG to attend the planning meeting. Action Andrew.

            The yellow jackets for Car Parking volunteers have been retained by Ann and the signs for the Car Park by Andrew.

 

            Any Other Business

            THERE WILL BE NO MEETING ON 14 OCTOBER 2010.

            Use of Doctors by Out Of Hours Service: Tomi to speak to Terry (who works at the out of hours) as to the criteria used by the PCT to select suitable Doctors. Action Tomi.

 

            Practice Away Afternoons  

            7 October: Judith and Ann attended. A review of the progress towards achieving Targets, making sure all patients who need to be reviewed have been given opportunities to attend relevant clinics and that all the correct codes have been applied to identify the treatment they have received.

            4 November: John and Bob attended. Discussion about Flu Clinics and plans for Swine Flu process.

            DUE TO THE UNAVAILABILITY OF ROOMS THE NEXT MEETING WILL NOW BE AT 3.30-5.30 PM ON WEDNESDAY 13 JANUARY 2010  

 

 

 

                                    KENMORE PATIENTS GROUP MEETING

 

                                                          WEDNESDAY 13 JANUARY 2010 

 

                                                       KENMORE MEDICAL CENTRE 

 

                                                                              3.30-5.30pm

 

                                                                             AGENDA

                                                       3.30                 Notes Scribe Volunteer

                                                                               Welcome

                                                                               Apologies

                                                                               AOB

                                                                               Notes from last Meeting

                                                      3.45                 Working Party Progress Reports

                                                                               Reception

                                                                                           Questionnaire

                                                                                           Patient Education and Newsletter

                                                                                           Recruitment

                                                                                           Website and Internet Initiatives

                                                                                           Practice Overview

                                                                                           Practice Booklet

                                                                                           Health and Safety

                                                       5.15                 Practice Away Afternoons

                                                       5.30                 End of Meeting   

                                                    

 

  

 




Would you like to join our Patients Group?
If you are interested in finding out more about the Kenmore Medical Centre Patients Group or would like to get more involved in how the practice can improve the services offered to patients, please contact the Kenmore Patients Group Chairman c/o the Kenmore Practice Manager.

 

 

 




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